Frequently Asked Questions
We are eager to help! Feel free to read through our list of most frequently asked questions below for answers to common questions.
If you don't find the information you need here, feel free to submit your question to us and we will promptly find you an answer.
Which Table is right for you?
We offer durable, well-designed boat tables built for easy installation and flexibility. The Party and Cocktail tables, available in lit or unlit options, pair with the Cypress leg for a secure fit. The Party table is ideal for larger groups, while the Cocktail table works well in tighter spaces like bowriders. For open rail boats, the Cocktail table can be paired with a Fence Mount to save floor space. Both options install quickly and remove easily for storage.
We love this setup. Use your Party, Cocktail or Beach table with the Cypress leg on your boat, then swap to a Sand Bar leg when you’re anchored. The 47” height works well for standing and deeper water, while the 31” option is great for shallow water or shoreline use.
Bring your table from boat to dock with ease. Simply install an additional Cypress Floor Base on your dock, then move your table and leg between locations as needed. For added convenience, keep a second setup ready on the dock or boathouse. Lit tables are a great option for extending your time outdoors into the evening.
For patios, decks, or yards, the freestanding Radix stand offers a stable base for Party, Cocktail, and Beach tables. Use it on hard surfaces or add screws or tent pegs for extra stability when needed, especially when using an umbrella. For grass or sand, the Sand Bar leg is another great option.
Beach tables are a great fit for outdoor events like gatherings, reunions, or celebrations. Pair with a Sand Bar leg for a simple, stand-up setup. For a more refined look, the Drink Caddy with wine glass holders adds a functional touch.
Product Related
Most RVs and boats aren’t wired for RGB products, which require multiple wires. Installation typically involves rewiring and accessing walls, so it’s not a DIY upgrade we currently offer.
If a leg is stuck, reattach the tabletop and twist to loosen it. Remove the top, then gently twist side to side and pull up on the leg. Once loosened, it should turn easily by hand. Be sure the floor base release button is engaged.
Check two things:
- Make sure the T-bolt on the leg is extended about 1/2"
- Confirm the floor base is securely fastened to a solid surface
We do our best to make sure you receive a quality product from the start, but if you find a manufacturing defect, we'll replace it as quickly as possible.
Installation instructions are available for most products on their individual product pages. You can also use the Install Instruction Guide for help locating them.
Still need help? Send us an email.
Placing an Order
Don't worry! We will still have your order waiting for you for up to 24 hours.
Your card will be charged when you complete your purchase.
What may look like a double charge is usually a temporary hold placed during payment processing. The hold is typically removed within a day. If you have concerns, contact us before canceling or disputing the charge so we can help.
Returns
Refunds are processed as quickly as possible. Once we receive and review your return, we’ll complete the refund.
Please request a return at support@itcshopnow.com with your name, email address, order number, product sku, and reason for return.
We’re committed to providing real support, not scripted responses. Our team is here to help with product-specific questions and can connect directly with engineers or product managers when needed. We appreciate your understanding that our team is offline on weekends.
It's helpful to have your order number and the product number on hand, but it's not always necessary.
General Questions
ITC is the company behind ITC Shop Now and the Manufacturers’ Select Amazon storefront. Family-owned and based in Hudsonville, Michigan, ITC has been designing, engineering, and manufacturing products since 1982 across marine, RV, automotive, and commercial industries.
We’ll notify you when new products are available. Sign up for our newsletter or email us at support@itcshopnow.com to be added to the list.
We design, engineer, and manufacture our products in ITC-owned facilities located in Michigan, Indiana, China, and the Philippines.
